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Frequently Asked Questions
Where can I find the product status?
At Stekkerstore, the condition of each product is clearly stated on the product page. Here you will find a label or description in bold such as new, return product or other conditions, such as ex-showroom model or incomplete.
This information contains details about the condition of the product, any signs of use and included accessories, so you always know exactly what you are buying.
How long is the delivery time?
At Stekkerstore we strive for fast and reliable delivery. Orders are shipped within 5 business days via PostNL . We ship on Monday, Wednesday and Friday .
For shipping within the Netherlands and Belgium, shipping costs are €4.95 (incl. VAT). We currently do not offer international shipping.
More information? View our Shipping & Returns Policy.
How can I return my product?
You can register your package for return by filling in the contact form on the Stekkerstore website. Please include your order details. Customer service will then contact you to provide the next steps and the return label. Always check the return conditions before filling in the form.